Privacy Policy
What personal data we collect, why, how we protect it and your rights under the DPDP Act, 2023.
Read policyLegal
Legal & Policies
The terms and customer policies of Vyoora Jewels India Pvt. Ltd., written to be clear and fair. Please read them before you buy from us or use our services.
Terms & Conditions
The rules for using our website and buying from us — pricing, payments, orders, liability and governing law.
Read policyShipping & Delivery Policy
Insured, tamper-evident delivery across India, dispatch timelines, OTP handover and store pickup.
Read policyCancellation, Return & Refund Policy
When orders can be cancelled or returned, what is non-returnable, and how and when refunds are paid.
Read policyBuyback & Exchange Policy
How we value, test, exchange and buy back gold jewellery, coins and bars, and the documents we need.
Read policyKYC & Anti-Money Laundering Policy
When we ask for PAN and identity documents, cash limits, and our obligations under the PMLA, 2002.
Read policyGrievance Redressal Policy
How to raise a complaint, our Grievance Officer, response timelines and escalation options.
Read policyCookie Policy
The few strictly necessary cookies we use, and how to control them in your browser.
Read policyDisclaimer
Gold price movements, product images, digital gold risks, and the limits of website information.
Read policyAll policies were last updated on 5 October 2026. Questions? Write to grievance@vyoorajewels.com.
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Talk to a gold specialist
Questions about purity, pricing, a custom piece, buyback or our upcoming platforms? Our team will guide you personally — by phone, by email or at our office.